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Sharon is a Research Director for the Healthcare Industry at Info-Tech Research Group, where she leads healthcare IT research initiatives and provides strategic advisory to global healthcare CIOs and Executive IT business leaders. She specializes in translating complex industry trends such as AI, digital health, infrastructure modernization, and cybersecurity, into actionable insights and frameworks that drive measurable outcomes across health systems and payer organizations.

Sharon has over 12 years of experience in healthcare operations and digital transformation. Her expertise spans EMR implementations, virtual care, vendor and RFP management, revenue cycle optimization, and clinical service line redesign. She has a proven track record in helping healthcare organizations streamline operations, enhance patient experience, and improve performance across the continuum of care. Prior to her current role, Sharon held consulting roles at Deloitte Canada and Mercer Canada, Prior where she specialized in clinical transformation, digital health innovation and digital health product development for hospitals, insurers, and employer health benefit providers.

She has extensive leadership experience from major U.S. academic health centers, including the Cleveland Clinic and MedStar Washington Hospital Center, where she led operations and drove service line optimization across multiple clinical departments, such as women and infant’s services, neurosciences (neurology/Stroke, neurosurgery, neuro-diagnostics), gastroenterology and bariatric Surgery.

Sharon holds a Master of Health Administration (MHA) from the University of Maryland, College Park, and an Honors Bachelor of Arts in Health Administration & Policy from the University of Maryland, Baltimore County (UMBC). As a trusted advisor, she continues to shape healthcare delivery through evidence-based IT research, collaborative workshops, and thought leadership on emerging technologies.